Angie M. Sandoval

Sandoval received a personal-cell text sequence on June 25, 2024 from a named BHHS customer identifying himself by full legal name, identifying the brokerage by office address, stating he had just left HBPD, stating he was a fraud victim using BHHS credentials, and stating he had sent payment to that address. The 5:02 PM message in the same thread was affirmatively acknowledged by a thumbs-up emoji reaction. As Branch Manager at the DRE-registered office of the corporate entity named on the lease, Sandoval was the person positioned by role, location, and statutory duty to act. The conduct frame is the absence of any documented response, escalation to the Designated Officer, or referral to corporate compliance — and the continuation of the proceeding to trial through Sandoval’s tenure at the same branch.

The $4,338.48 cashier’s check payable to BERKSHIRE HATHAWAY HOMESERVICES CALIFORNIA was delivered to Sandoval’s branch office on May 30, 2024 at 3:43 PM, signed for by “HH.” A check in that amount payable to the corporate DBA is not routine correspondence at a residential-real-estate branch. The conduct frame for the inquiry is what the Branch Manager knew about the May 30 delivery, when she knew it, what custody steps were taken, and whether the instrument was placed into the broker trust account or returned with documentary trace.

Sandoval received the June 25, 2024 text sequence with thumbs-up acknowledgment. Le’s corporate email simultaneously received plaintiff’s July 4 HBPD-CC email. No documented escalation to the Designated Officer is on the record. No documented referral to BHHS corporate compliance is on the record. The proceeding continued to trial. The conduct frame is the absence of branch-level supervisory action consistent with the duties imposed by §10177(g).

Plaintiff’s June 25, 2024 communication to Sandoval and the July 4, 2024 HBPD email to BHHS’s corporate email constitute protected activity. The unlawful-detainer complaint was filed July 3, 2024. Sandoval was, at all relevant times through April 13, 2025, the Branch Manager of the corporate licensee whose credentials anchored the proceeding. The conduct frame is the continuation of the proceeding by the brokerage enterprise after receipt of this written notice — examined within the 180-day retaliatory-eviction presumption framework of §1942.5.

Hanson Le’s license detached from Springdale Marina Inc on May 13, 2024. Plaintiff’s July 4, 2024 8:24 AM email — 52 days after detachment — was received at hansonle@bhhscaprops.com, the corporate email domain of the BHHS California Properties DBA. The conduct frame is whether Sandoval, as Branch Manager, was aware that a detached licensee continued to operate under the corporate email domain after his licensee authority had ended, and what supervisory steps were taken or omitted.

Sandoval’s actual notice as Branch Manager flows up the §10159.2 supervisory chain to Rosas as Designated Officer of Record. The June 25, 2024 thumbs-up acknowledgment combined with the documented February 13, 2025 explicit refusal of the Designated Officer to investigate during active trial — received during plaintiff’s corporate-level escalation chain that began with the February 3, 2025 outbound call to Berkshire Hathaway headquarters in Omaha — completes the corporate-level knowledge chain. The brokerage enterprise had branch-manager-acknowledged written notice of police contact and fraud allegations from June 25, 2024 forward and continued the eviction proceeding to trial. The conduct frame is the corporate-level inaction following acknowledged notice.